By Biscottino
PLEASE DON'T FORGET, FOR MAIN SUPPORT YOU HAD TO USE OUR MAIN SUPPORT AREA
LINK: https://support.terrorofsea.com/
This guide was created to help our users understand how our Discord server works!
The further we go, the more technologies advance, and Terror of Sea obviously always tries to keep up with them!
The "Server Guide" area is to help new and oldest members to check our most important rooms inside our discord!
Here you will have the possibility to select some "ROLES" on our Server, these roles will allow you to unlock specific rooms!
By unlocking your nationality flag, for example, it is possible to unlock separate chats! (not all nationalities have a dedicated chat).
To view extra roles, simply look inside the ROLES channel (Image Below)
The support area is very simple and intuitive, all information is written in the relevant Forms inserted in the Room!
Tickets Forms are divided by 2 category
1- GIVEAWAY REWARDS / ÇEKİLİŞ ÖDÜLLERİ
Giveaways are weekly made on our discord, Giveaway Form Support are maded for retrieve the price of the giveaway, How you can do it?
Go to tickets channel -> Click on the Model Menu below the ticket and select "[GIVEAWAY] Request Reward"
2- Message's Reports / Mesajlarını Raporlama
This menu is for report Discord or In-Game bad messages from other players.
IS NOT MADED FOR REPORT OTHER ABUSES OUTSIDE MESSAGING
By pressing one of the button Below the FORM gonna be opened with a web page (You had to connect your Discord Account to use it for Security Reasons and AntiSpam Measure)
(Example of Discord Report Message)
- Reported User ID
Here you had to place the Discord Nickname or ID about the reported user
Better ID for help our staff search instant the users!
- Image / Video / Message Link
Placing a screenshot is a good proof :)
If you place the "Message Link" about the reported message is gonna be perfect and faster for our team to intervenue, to take this link simple RIGHT CLICK on the message to report and press on Copy Link.
After that simple click Submit and is done!
Suggestions got changed with the last Server "Patch".
The new suggestions system help our team to check faster and avoid spam relative to double entry on our Discord.
How it works!?
Simple!
Step 1 -> Search for the Suggestions channel on our discord!
Step 2 -> Write this on the chat /suggest and send the message, this is gonna open a Form Box
Step 3 -> Fill all the requested informations
Title: Name you wanna give to your suggestion
Description: Describe your idea!
Image: You can place one image link with the suggestion :D
When all done, press Submit.. and enjoy, you only need to wait untill our staff will approve your Suggestion :)
Bugs Report got changed with the last Server "Patch".
The new Bugs Report system help our team to check faster and avoid spam relative to double entry on our Discord.
How it works!?
Simple!
Step 1 -> Search for the Bugs Report channel on our discord!
Step 2 -> Write this on the chat /reportbug or /reportbug-tr for turkish language.
After this simple follow the steps, bly selecting Checklist and confirm on the message "Yes, i checked! My bug is not listed!"(Every bug got listed below to avoid any double entry.)After this simple send the message, this is gonna open a Bugs Report Form to fill.
Step 3 -> Fill all the requested informations
Description:
Image: You can place one image link, this help us for check better the situation.
InGame-Ship ID: Put your SHIPID
Double Entry Check: Is only to avoid our users send Forms with out had checked our bug list, simple write Yes.
After this click the Submit button and all is done!
Enjoy!